Hokie Hi Market provides fully managed vending solutions, including but not limited to:

• Installation and deployment
• Product stocking and inventory management
• Maintenance and repairs
• Insurance coverage (unless otherwise agreed)
• Payment processing integration
• Performance monitoring and optimization

Specific terms related to revenue share, financial contributions, machine ownership, or buyout options are governed by separate written service agreements.

All vending placements require a signed agreement outlining:

• Revenue share percentages
• Financial contributions (if applicable)
• Ownership structure
• Buyout terms
• Utility and space requirements
• Contract duration

In the event of any conflict between these Terms and a signed service agreement, the service agreement will control.

Unless otherwise agreed in writing, the location partner agrees to:

• Provide adequate space for installation
• Maintain electricity and facility access
• Ensure the environment is safe and compliant
• Not tamper with, relocate, or service the machine
• Notify Hokie Hi Market of operational concerns

Failure to meet these responsibilities may result in service suspension or agreement termination.

All consumer transactions are processed through approved payment systems, including cash and digital payment platforms. Applicable sales tax will be collected and remitted in accordance with state and local regulations.

Revenue share payments to partners will be calculated based on gross machine sales unless otherwise stated in the signed agreement. Payment timing and reporting schedules will be outlined in the applicable contract.

Ownership of vending machines remains with Hokie Hi Market unless otherwise specified in a signed agreement. For Partner or Custom financing arrangements, the following will be governed by the executed agreement:

• Buyout options
• Ownership transitions
• Revenue percentage adjustments
• Investment contribution tracking

Hokie Hi Market reserves the right to repurchase or reclaim machines as outlined in contractual terms.

All website content, branding, logos, service materials, and digital assets are the property of Hokie Hi Market and may not be copied, distributed, or used without written permission.

By using our website, you agree not to:

• Engage in fraudulent activity
• Attempt unauthorized access to systems
• Disrupt site functionality
• Misrepresent your identity

We reserve the right to restrict access for misuse.

Hokie Hi Market is not liable for:

• Indirect or incidental damages
• Business interruptions beyond reasonable control
• Third-party payment processor issues
• Losses caused by facility-related outages (power, network, etc.)

Our liability shall not exceed the amount paid under the applicable service agreement.

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, supply chain disruptions, labor shortages, or government restrictions.

Service agreements may be terminated in accordance with contract terms. Early termination provisions, buyout conditions, and financial obligations will be governed by the executed agreement.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or any service agreement, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute is not resolved within thirty (30) days of written notice, the parties agree to submit the matter to binding arbitration administered under the rules of the American Arbitration Association (AAA), with proceedings conducted in the State of Florida.

Each party shall bear its own costs and attorneys' fees unless the arbitrator determines otherwise. Nothing in this section shall prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

The location partner ("Indemnifying Party") agrees to defend, indemnify, and hold harmless Hokie Hi Market and its officers, employees, agents, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• The location partner's breach of these Terms or any signed service agreement
• Negligent or intentional acts or omissions by the location partner or its employees
• Failure to maintain a safe, compliant, and accessible facility environment
• Unauthorized tampering, relocation, or modification of vending equipment
• Any third-party claims arising from the location partner's premises or operations

This indemnification obligation shall survive the termination of any service agreement.

Hokie Hi Market is committed to ensuring that its vending solutions are accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA) and applicable state and local accessibility laws.

Location partners are responsible for ensuring that the placement area around each vending machine meets ADA accessibility standards, including but not limited to:

• Adequate clear floor space and aisle width for wheelchair users
• Placement within ADA-compliant reach ranges
• Unobstructed access routes to and from the machine

If you believe our website or services are not fully accessible, please contact us at [email protected] so we may address your concerns promptly.

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you acknowledge that you have read and understood our Privacy Policy.

We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date. Continued use of our services following any update constitutes your acceptance of the revised Terms.

These Terms shall be governed by and construed under the laws of the State of Florida, without regard to conflict of law principles.

For questions regarding these Terms, please reach out to us: